Our normal available hours are 9 am to 5 pm, Monday to Friday (excluding Bank Holidays). However, to ensure everyone gets their gifts and flowers over the Valentines period we have extended our availability.
Please note that due to the increased volumes over this period, out response times will be slower. If you are unhappy with your order, the quickest resolution is through using our 100% Happiness Guarantee promise in your account area.
We will be responding to emails during these hours and will be available on Messenger and Live Chat.
| Thursday | 9 February | 9am to 5pm |
| Friday | 10 February | 9am to 5pm |
| Saturday | 11 February | 9am to 5pm |
| Sunday | 12 February | 9am to 5pm |
| Monday | 13 February | 9am to 7pm |
| Tuesday | 14 February | 9am to 7pm |
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article